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If at all possible, please use courier services for deliveries and drop-offs.

Freight on all local deliveries in the greater Auckland area is free.

Freight on all online orders at www.victronenergy.co.nz is free – just select the Free Freight option at check out.

Our staff are following strict procedures for collection and drop off during COVID-19 Level 2.

The name, contact number and date of visit must be logged for every visitor.

Collection and drop off are available on work days between the hours of 9am and 12pm only.

Before making your way to us, please send an email to visitors@aeppacific.co.nz containing:

1. Your Name
2. Your contact number
3. The date that you will be visiting us

If at all possible, please use courier services for deliveries and drop-offs.

Freight on all local deliveries in the greater Auckland area is free.

Freight on all online orders at www.victronenergy.co.nz is free – just select the Free Freight option at check out.

There is a charge for processing customer collection orders.

Our staff are following strict protocols and procedures for collection and drop off during Covid-19 Level 3.  Please only use this method if you have a genuine requirement to do so.

Contactless Collection

1. Before making your way to us call us on 094145520 and give us an estimated time of your arrival.
2. When you get to 1 Ride Way, stay in your car and call us on 094145520
3. We will come out and put your consignment on the doorstep
4. Wait for us to get back inside and collect your items.
5. Before leaving check that your order is complete. If there are any discrepancies, call us on 094145520 before you leave the car park.

Contactless drop off

1. Before making your way to us call us on 094145520 and give us an estimated time of your arrival.
2. When you get to 1 Ride Way, stay in your car and call us on 094145520
3. Put your items on our doorstep and go back into your car
4. Once you are back in your car, we will come out and collect your items.

You will not be allowed on our premises without prior arrangement.

COVID-19 Update: In response to the Level 4 lockdown we can only ship goods for Essential Services.

• Non-essential orders at www.victronenergy.co.nz will not ship until the lockdown has been lifted.

If you have a genuine essential requirement – please contact us on

NZ 09 414 5520 or sales@aeppacific.co.nz

AU 1800 148 793 (toll free) or sales@aeppacific.com.au

Our staff are following strict protocols and procedures and will confirm if your order meets the criteria to be dispatched immediately.